Reviews

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  • Natalia S Y Fang Brand Avatar
    Natalia S Y Fang Brand

    The PC Repair Man has done a brilliant job for my two computers. Efficient, helpful, effective & good-mannered. Certainly highly-recommended! - 4/10/2018

    Adam Harrison Avatar
    Adam Harrison

    Friendly, well informed staff. More than willing to explain any issues that might have arisen with your equipment. Very quick turn around time as well. Definitely my new go to shop for computer repair in Edinburgh. - 11/13/2020

    john thompson Avatar
    john thompson

    My business Pc was not loading after sign in. It was diagnosed quickly then repaired with a new hard drive fitted, windows re installed and my documents etc uploaded from back up drive within 24hours. Pc is working like new.
    Great service fast, efficient and very competitively priced.
    - 8/03/2022

    Efe Madranefe Avatar
    Efe Madranefe

    I have been getting my laptop fixed with them for the last 5 years and I have never had a bad experience. Especially Tibo (staff member) has always been extremely helpful and always try to find the right solution to your needs. I have always got a extremely high quality and professional service for reasonable prices. - 1/25/2021

    José Salgado Avatar
    José Salgado

    Really nice and fast ! 🙂 - 4/10/2017

    Richard Electrikal Avatar
    Richard Electrikal

    Fixed my laptop hinge for free very helpful thanks tibo - 6/10/2019

  • FormerCrow Avatar
    FormerCrow

    Extremely fast service, he was also very friendly and helpful. Despite not being able to fix my laptop's problem he gave me lots of advice and didn't charge for the diagnosis. Will definitely be my go to if I'm in need again! - 4/21/2022

    Andy Scarcliffe Avatar
    Andy Scarcliffe

    These guys are incredibly helpful and polite. Gavce me advice on upgrading a PC I plan to buy. Having used them before, that's where I'll go for upgrade. - 2/09/2022

    Leslie Muldoon Avatar
    Leslie Muldoon

    Thank you all at PC Repair Man, excellent service as usual! Highly recommended - 4/10/2017

    Ian Dempster Avatar
    Ian Dempster

    Helpful ,friendly and knowledgeable. Sadly, the laptop was a goner. Free diagnostic service - apart from the cost of a review.Would recommend - 9/10/2019

    Martin Unsworth Avatar
    Martin Unsworth

    Very trustworthy, they didn’t charge me for diagnostic and effectively pointed me in the right direction to resolve my graphics card issue. Happy to recommend. - 4/10/2018

    Pocket Ted Avatar
    Pocket Ted

    I recommend this place highly. I have been now on several occasions regarding issues with laptops / keyboards and can say these people get the work done quickly, efficiently and cost effectively. Also, it is very apparent they are not trying to make extra money from you. They will sell you only what you need or make repairs on what you need. Very trustworthy - thank you for your service. - 7/10/2019

  • Angela Gardner Avatar
    Angela Gardner

    Fantastic support from Thibault and Louis to recover data from a dead hard drive, to rebuild and improve my PC, and to help get everything restored and working again as quickly as possible - invaluable for a small business - can't recommend them highly enough! - 4/10/2018

    Ben Ingle Avatar
    Ben Ingle

    I've used PC Repair Man on a number of occasions for home and work IT issues. They always been helpful, friendly and knowledgeable 🙂 - 10/10/2020

    Mike McCloskey Avatar
    Mike McCloskey

    I left my laptop with another repairer for a month and they couldn't fix it. Louis fixed it in a day. Fantastic! - 4/10/2018

    Alexander Kiker Avatar
    Alexander Kiker

    I would highly recommend PC Repair Man to anyone with computer problems. Thibault, who dealt with my computer, was fast, friendly and professional and was able to fix my problem within a day. After spending hours on the phone to my computer's manufacturer and weeks trying to sort out a fix for a broken display I finally decided to take it in somewhere locally before shelling out the £40 to send it away.I went to PC Repair Man because he was based just down the road and the Google reviews were almost too good to be true. Turns out, though, they were all completely accurate! Thibault was helpful and straightforward from the start and said he would be able to look at my computer the next day.Sure enough, the following afternoon I received an update that he had been able to get the display up and running. When I went to pick it up there was no charge at all because the fix was part of the initial diagnostic, and so I went home with a fixed computer, done for free, a mere day after bringing it in. I only wish I had gone local from the start, if I had then I might have had it fixed weeks ago! - 4/10/2015

    karen Hunt Avatar
    karen Hunt

    Outstanding service today. I called in to fix a problem and it was dealt with so efficiency and professionallyThe staff are so knowledgeable and patient I would recommend them absolutelyK.dHunt - 4/21/2022

    Space Frog Avatar
    Space Frog

    A fantastic little shop, they have almost everything you would need for a computer! And if they don't they'll order it for you. The staff are lovely and very helpful, would recommend 100%! - 4/10/2015

  • John Fegan Avatar
    John Fegan

    I cannot rate these guys highly enough, I handed in a laptop for repair and after removing a faulty drive the issue seemed to resolve itself. When the fault recurred i got a full refund in spite of their doing all the work. I'll use them again - 11/27/2020

    Sebastian Howell Avatar
    Sebastian Howell

    Once again Louis @ PC Repairman proves why he is the best repairman in town. Quick diagnostic, honest and well-informed advice, and a can do attitude combine to make PC Repairman the only place to go when your PC starts misbehaving or just needs a clean up. Well recommended! - 4/10/2016

    Constanza Moreno Sánchez O Avatar
    Constanza Moreno Sánchez O

    Second time they fix my computer and I super recommend them. Great price- less than half of what they were going to charge me at Simply Fix it Stockbridge. Super fast service- my computer was ready in a couple of hours while the other place told me it would take them 3-5 days. - 4/10/2019

    Mathilde Soubeyran Avatar
    Mathilde Soubeyran

    I brought my laptop there after it had shut down while I was using it and wouldn't turn on again. The lady who took care of it was not only very nice, she was also very honest: she did say that even though she had managed to turn it on after opening it, she hadn't found what was wrong with it, and therefore wouldn't charge me anything. I really appreciated that. - 3/15/2020

    David Duncan Avatar
    David Duncan

    Had a problem with my laptop and a friend recommended this place to me. The staff were helpful and friendly and quickly took care of my laptop returning it to me within a few days. They even text you when they've fixed it so you don't have to keep coming down to check when its been finished! - 4/10/2015

    Willyam Avatar
    Willyam

    I would recommend PC REPAIR MAN to everyone! Everytime I'be been there, I've always received back professional, kind and fast service! Both of them are very kind and helpful!
    The best one!
    - 2/25/2021

  • Willyam Avatar
    Willyam

    I would recommend PC REPAIR MAN to everyone! Everytime I'be been there, I've always received back professional, kind and fast service! Both of them are very kind and helpful!The best one! - 2/26/2021

    David Stevanovic Avatar
    David Stevanovic

    My late 2012 21.5 inch iMac was running slow - beach balling all the time. Advice received from various parties - swap out the old spinning 1TB HDD for a 1 TB SSD (solid state drive). Shopped around for a quote. PC Repairman was not the cheapest but based on reviews here I entrusted PC Repairman to carry out the work. Not an easy job to get the screen off my Mac. Took up the offer to upgrade from 8gb to 16gb of RAM whilst the screen was off. What a difference! Applications opening in seconds! It's like having a new Mac at a fraction (25%) of the price of an equivalent current model. Great communication throughout - all questions answered in advance and updates throughout. Great service, thanks Rosie and colleagues. - 2/10/2020

    Nicola Fabian Avatar
    Nicola Fabian

    Excellent service. Louis is very knowledgable and helpfull. He helped me understand what needed to be done in layman terms. And listed a number of solutions each with their pros and cons. I would definately recomend this company to others. And to add the cherry to the cake his prices I felt where very reasonable. I now have a repaired and super fast PC. Thank you PC repair man. - 4/10/2016

    Peter Williams Avatar
    Peter Williams

    Great, really helpful. Quick fix for my MacBook - 4/10/2018

    Athos Tsiopani Avatar
    Athos Tsiopani

    I've been there twice now, once to fix a problem and the other to handle a hardware update. Both times they were very reasonably-priced and everything was fixed/setup wonderfully. Thibault was very accommodating and was happy to examine/offer advice about their services and my device in a very professional and approachable manner - also, he's really sound. Highly recommend. - 4/10/2017

    MacGusienEdimburgo Avatar
    MacGusienEdimburgo

    My computer didn't switch on. They found that the problem was the charger. They searched for another one, which wasn't easy to find, since mine was an old model. But they got one and charged me for everything 15 pounds, with one year warranty. I was so relieved, because in less than fifteen minutes they solved the problem and it wasn't expensive. I will go back again whenever I need it. Thanks! - 4/10/2018

  • Mark Wilson Avatar
    Mark Wilson

    Great communications. Really professional staff, willing to help and advise. Will not do unnecessary work, and give an honest assessment. Work performed (upgrading an underperforming laptop) was timely, and of great quality. Significantly boosted speed (HDD to SDD upgrade and a windows 10 install) and performance of my device. Would use again in a heartbeat. - 2/23/2021

    Susan Padfield Avatar
    Susan Padfield

    Quick service, value for money and clear explanation of what had gone wrong with laptop. Based on my experience I would recommend this place. - 4/10/2017

    Andrew Pearson Avatar
    Andrew Pearson

    Everyone in this lovely shop are helpful, knowledgeable and friendly. They made you feel comfortable, were quick to reply and deliver quality service. - 11/24/2020

    Tom Lipfriend Avatar
    Tom Lipfriend

    Absolutely brilliant. Honestly friendly advice. My high spec laptop wasn't turning on, after 5 years I assumed that was time to replace it. They ran free checks and managed to find a faulty part in the charging port. Fixed for under £100 saving me £100s on a new laptop. They checked all the ram and operations and said it was good for a few more years. Better yet they managed to squeeze me in during the day so it was repaired within 4 hrs. Lovely team and brilliant service, I would thoroughly reccomend them. - 6/21/2022

    Andy Brownlie Avatar
    Andy Brownlie

    Great service fixing my water damaged laptop. They explained the repairs required clearly and were upfront about the costs. laptop now working perfectly. Definitely recommend to others. - 4/10/2019

    Eleanor Milner Avatar
    Eleanor Milner

    I recently went to PC Repair man on Leith Walk and dealt with Louis. I thought the service he gave was outstanding. He was extremely helpful and even though there were problems with the laptop he was fixing for me he went out of his way to sort it all out and even lent me a laptop whilst he did so. 10 out of 10 for customer service and helpfulness. I would definitely recommend Louis and use him again! Thank you so much Louis. - 4/10/2017

  • John Gibson Avatar
    John Gibson

    Incredibly friendly staff who were very accommodating. The speed of service was beyond my best expectations. I would highly recommend to anyone looking for fast and reliable expertise in computer repair. - 4/10/2017

    edu avila Avatar
    edu avila

    Looking for a good company to repair my laptop, finally I know PC Repair Man. They’re very professional and friendly! I recommend for sure this company! Thanks guys! - 4/10/2019

    Bill Forgie Avatar
    Bill Forgie

    Actually a decent place, the guy knows his stuff and won't mess you about on price. - 3/10/2020

    Allan Macleod Avatar
    Allan Macleod

    Just ordered a custom built gaming rig. Louis kept in touch at every stage, making sure it was to my exact specifications. He made suggestions but did not insist. Great price and built rapidly as well. For once it was “Quick, Good, Cheap. Pick all 3”! Will certainly use again. - 4/10/2018

    Akash Chopra Avatar
    Akash Chopra

    Fantastic professional and friendly service! I handed my dead laptop in on Saturday afternoon. They gave it a complete hardware check, cleaned the insides, fixed some loose cables, followed by a full OS reinstall and recovery of the repair partition, and still managed to get it back to me in time for work on Monday morning. Throughout this process I was kept up to date via texts whenever there was any progress to report. And the final cherry on top was a very reasonable bill. Highly recommended! - 4/10/2013

    Selene Brown Avatar
    Selene Brown

    Super helpful and friendly people with knowledgeable advice x - 5/04/2021

  • Stuart Barber Avatar
    Stuart Barber

    After having my laptop for about 4 years it was needing a new mains connection fitted. I was looking online for pic repair shops in Edinburgh and noticed that this one was highly recommended. After a FREE diagnosis it took about 1 week to get the laptop fixed and was very reasonably priced compared to others who even charge for diagnosis before doing any work. Great place for anyone to take there PC/laptop to with gray service. Will for sure be using Louis again if any future repairs are needed. - 4/10/2016

    ian sutherland Avatar
    ian sutherland

    A first-class service. Personable and efficient reception. Free diagnosis, expert advice and quality workmanship. All at a competitive price. I would strongly recommend this as the first stop check-in for any computer issues. - 11/24/2022

    Marta Avatar
    Marta

    I have been going to PC Repair Man for many years already and they are always great. They offer a friendly and efficient service at a competitive price. I usually go to the Newington shop because is more convenient now for me but I have also been to the one in Leith in the past and it's the same good service. I would recommend this to anybody needing any computer services. - 4/10/2015

    Tom Fransham Avatar
    Tom Fransham

    They listened to what I had to say regarding the issue and applied my opinion to their problem solving. My mac was completely dead and they brought it back to life during the inspection process and didn’t charge me a penny! Fantastic service 🙂 - 6/10/2019

    Stuart Baillie Strong Avatar
    Stuart Baillie Strong

    The keyboard on my laptop had several faults in it. Rosie found a replacement keyboard and replaced it very quickly. It works fine now. Excellent service and very helpful. - 5/28/2021

    Anna Ritchie Avatar
    Anna Ritchie

    Efficient, fast and friendly - what more can one ask of a service like this? Highly recommended. - 10/16/2020

  • Cameron Adamson Avatar
    Cameron Adamson

    Fantastic service from start to finish, would highly recommend. - 3/24/2021

    Graham Whiteside Avatar
    Graham Whiteside

    Pc Repair Man has saved my laptop many times. Professional,timely and understand the importance it makes to a small business having it out of action. Go see either place and they'll set your mind at ease giving an unbiased and constructive view on your gear. - 4/10/2016

    Przemysław Stachowiak Avatar
    Przemysław Stachowiak

    Been using this company with my partner for a few years now on many separate occasions - always been very helpful and professional. Much, much recommended! - 4/22/2022

    helen jackson Avatar
    helen jackson

    Fast, friendly and trustworthy. They are a great team and very professional. My laptop crashed after an update and within 24 hours it's up and running. Am delighted and highly recommend their services. - 9/10/2019

    Carlos Arricibita Avatar
    Carlos Arricibita

    They identified the problem and fixed it super fast! They checked with me every possible repair before implementing it. Professional and reliable. - 7/31/2020

    J Laudi Avatar
    J Laudi

    This place resurrected my laptop following a disastrous green tea spill and I am forever grateful! They were very professional, informative, and quick to reply to emails. They clearly know computers and I'll definitely return for any future repair needs! Worth the money! - 7/10/2020

  • Michael Hobbs Avatar
    Michael Hobbs

    I could not be more grateful to the lovely staff in this shop. The two I dealt with were both extremely professional and polite. I explained the issue over the phone and was told that, whilst unlikely they'd be able to fix it, I could make an appointment for them to check it out. When I went in, they looked at the laptop and gave me a very thorough explanation of why it wouldn't be worth attempting to fix it. Yet I didn't have to pay a penny! It was so kind of them as another shop closer to me was going to charge £100 just to look at it! I can now buy a new laptop without worrying it's a waste of money. I really am incredibly thankful and couldn't recommend the shop more highly for their fantastic customer service 🙂 - 9/01/2021

    tang meng Avatar
    tang meng

    He is very kind. He checked my computer very carefully. Most importantly, he solved my problem. Since there is nothing wrong with my laptop. He did not ask for money. He said he just needed a Hello. - 4/10/2016

    Craig Dalrymple Avatar
    Craig Dalrymple

    Second time I have used these guys and honestly they are absolutely fantastic. Were very accommodating and were incredibly quick with discovering the problems and fixed them the same day of being brought in. Incredible service with a very friendly and trustworthy staff. Could not recommend them more. - 4/10/2018

    jean flannigan Avatar
    jean flannigan

    I really was impressed with the quick service and friendly staff The data on one of my hard drives was retrieved completely from my first Hard drive really hoping it will all be recovered on my other device the price was responsible Would recommend this place to everyone - 4/10/2019

    Irma Rasikeviciute Avatar
    Irma Rasikeviciute

    Excellent service! I cant't recommend them highly enough. I spilled A LOT of water on my Macbook Air and they still managed to repair it, my laptop works like new now. Very professional, friendly and on top of that - great prices. Thank you again! - 4/10/2018

    Arthur James Crummie Avatar
    Arthur James Crummie

    Great, Friendly and well priced service. Brought lapdog in on Thursday and was fixed by Monday afternoon (including ordering parts) for a price that was 40% cheaper than quoted elsewhere. Would highly recommend and use again in the future. - 4/10/2017

  • Peter Dragal Avatar
    Peter Dragal

    Very helpful and professional. - 4/10/2018

    Reese Stoltzfus Avatar
    Reese Stoltzfus

    good communication, good service. - 4/10/2018

    Emmett Brown Avatar
    Emmett Brown

    Laptop (affectionately called Novi) had lost a miniscule screw that would be as easy to find as a golden coin in the wintery depths of Narnia. Alas, the kind man at the counter swiftly procured a new screw and made my computer feel like a wholesome machine again. No charge at all, and very accommodating. Awesome service! - 4/10/2019

    Michael Lewthwaite Avatar
    Michael Lewthwaite

    Always so kind, helpful, and go the extra mile! - 11/09/2022

    Graham Hamilton Avatar
    Graham Hamilton

    Instantly felt I could trust their advice. Good, timeous and friendly input from Thibault. My very very slow laptop now feels like new. This was a much cheaper and sustainable alternative! Thank you. - 7/02/2021

    James Leon Avatar
    James Leon

    Very quick, expert and helpful service. Would definitely recommend! - 4/10/2018

  • Glen Avatar
    Glen

    Highly efficient and proficient service. A free diagnostic service was run on my lap top and I was then provided with clear advice on my options. The repair was then conducted promptly and to my satisfaction. I would recommend Thibaut at PC Repair Man without any hesitation. - 11/12/2019

    Anne Turner Avatar
    Anne Turner

    Received first class service from Louis at PC Repair Man with our office computer which had broken down. Louis was very knowledgeable, patient, well-mannered, helpful and excellent at his job. The repair charge was really reasonable too. Please support this local business - you won't be disappointed. - 4/10/2018

    Ann McKenzie-Hughes Avatar
    Ann McKenzie-Hughes

    I needed to have my data and software transferred to a reconditioned PC as my old one was unsupported. The service and advice I received was freely given and patiently explained as to timescales and backing up data. Took my tower in on a Fri morning and I had the call back on Mon (they are not open at the w/e) to say that the data could be transferred, a price given and no pressure to go ahead. I did of course and was more than pleased to have it back a day later, fully functioning, as well as a problem with a printer issue, resolved at no extra cost. Great Service! - 1/31/2023

    Joe .Lowit Avatar
    Joe .Lowit

    Very friendly staff, know what they are are doing, good prices and above all honest! Because there is such a knowledge gap when getting your computer fixed you are always vulnerable to being ripped off and I've had other repair companies quote me 40 pound charges on problems with my laptop that PC Repair Man fixed for FREE in 2 minutes! Can not recommend enough!!!! - 4/10/2015

    Pablo De La Noche Avatar
    Pablo De La Noche

    As my 5 years old PC was switching off after 5 minutes due to CPU overheating reaching an unhealthy 83°C I paid a visit to this life saver repair shop.
    PC tech savvy Thibault gave me a great insight into what could be going wrong with my computer, so I left it in his capable hands.
    After less than 24 hrs. I got my tower back working and running smooth as a Lamborghini Diablo. He replaced the old, dry and cracked thermal paste with a fresh layer of it and clean the whole motherboard and slots, and, as promised I just paid a very affordable/reasonable £ 45 considering that my CPU was not ruined (over-cooked) and that it passed the stress test with full marks.
    Once at home I run the Speccy software and was pleasantly surprised that during heavy use my AMD CPU temperature was not higher than 32ºC … Excellent job Thibault; it’s good to know that such a great and reliable shop exists in my neighbourhood. A highly recommended repair shop.
    - 4/23/2017

    BRIONY ANTONOPOULOS Avatar
    BRIONY ANTONOPOULOS

    Outstanding service. Great value. I know little about PC’s but all was explained and the cheapest yet most efficient way forward found. Can’t rate these guys highly enough for their work, but also their fantastic, caring and enthusiastic customer service. I would definitely recommend them and will use again in future! - 11/01/2022

  • Ruth Candlish Avatar
    Ruth Candlish

    Great service and very speedy! My rather old laptop broke and had important documents on it. They were able to recover these (under 5 mins) and gave me good frank advice about repairing my laptop and how I could save my hard drive and better back-up my documents in future. Thanks! - 4/10/2017

    Ryan Parker Avatar
    Ryan Parker

    Fantastic Service.Came in to get my Dell Inspiron 7000 laptop fixed after it started making mysterious noises. They gave me a free diagnosis and provided me with a myriad of options to sort out my computer, and in the end they brought my attention to a program apart of my Dell warranty that would fix it for free.This is clearly a company that understand customer care, as they declined a quick and simple sale in light of the fact that there was a better option. I know that when my warranty expires and I need PC care I will be turning to the PC Repair Man in the future as I can trust they will provide me with the best possible service. - 4/10/2019

    Diana Dawson Avatar
    Diana Dawson

    Lovely people and not only were they very helpful but also a very fast service. - 3/25/2020

    Elke Thompson Avatar
    Elke Thompson

    Friendly staff, everything explained clearly, wouldn't hesitate to use again, recommend highly! - 1/29/2022

    Jaro Pavel Avatar
    Jaro Pavel

    I have asked this firm several times for help in the past. I found them always very helpful and knowledgeable as far as my PC is concerned. I will not hesitate to ask them for help again in the future, if necessary. - 4/10/2019

    Eurmalian Only Avatar
    Eurmalian Only

    Went in to get upgrades planned and installed on my PC. Top quality service and incredibly fast turnaround - 5/06/2022

  • Sagnik Mukherjee Avatar
    Sagnik Mukherjee

    Honest, customer-friendly, straight talking, extremely helpful, and knowledgeable PC repair shop. Definitely better than any other that i have been to in Edinburgh. - 4/10/2018

    Sebastian Paterson Avatar
    Sebastian Paterson

    Outstanding service, highly professional and fairly priced. Definitely recommended. - 4/10/2019

    Kym Wallis Avatar
    Kym Wallis

    Fantastic Customer Service! My laptop is working and looking so much cleaner after it had been given a spruce up by The PC Repair Man. Thank you for your great knowledge and skills to fix my laptop. Would definitely recommend. Kym - 11/01/2022

    Asprin Tablet Avatar
    Asprin Tablet

    Brought my pc in for an HDD to SDD upgrade, very helpful over the phone, brought it in and got it back on the same day.Computer much faster now - very happy with the service. - 12/18/2020

    Dorothy Hill Avatar
    Dorothy Hill

    This is the best service of any type that I’ve experienced in a very long time. Louis goes the extra mile, providing advice in addition to doing a really good job. - 4/10/2018

    Rowan Spencer Avatar
    Rowan Spencer

    Extremely helpful and friendly, sorted out laptop problem as quickly as they could. Would recommend. - 12/10/2019

  • Mike Wignall Avatar
    Mike Wignall

    Looking at the reviews online made me decide to try the PC Repair Man. I was really impressed with the quality of service I received. They are very professional in their approach and very customer friendly, showing a real willingness to explain the problem with my computer back up system and taking time to answer any questions I had, all at a very reasonable cost. All in all Louis and Thibauld provided an excellent service and a really positive experience and I would highly recommend them. - 4/10/2019

    Morgan Duffy Avatar
    Morgan Duffy

    Popped along with my dead laptop earlier today, it was beyond repair but Tibor took a look at it and did some tests and diagnosis that was really helpful. Great service, highly recommended - 8/26/2021

    Sophie H Avatar
    Sophie H

    Really helpful. Had a tablet that wouldn't charge. Turned out a tiny piece of the end of the charger had broken off in the port. The guy who assisted me got it out in a couple of minutes and was generous enough to not charge for this even though I offered. Will definitely go back if ever having difficulty with a device again! - 9/28/2022

    Luke Avatar
    Luke

    Excellent service, was done in an extremely short amount of time for what was done. Helped a lot, and rather than making me pay for the expensive repair of my earphone port, instead recommended an external soundcard that is a huge amount cheaper. Great guy, will visit again if I have computer troubles. - 4/10/2016

    C .Peyton Avatar
    C .Peyton

    Such a great service. I walked in with a damaged computer and was very stressed out. They calmed me, cleaned the computer, walked me through the next steps, saved and transferred my data and gave me enough detailed information to decide the best way to progress. Plus, they were incredibly nice and patient with me.

    I would recommend them to everyone!
    - 10/31/2022

    Olivia Salamon Avatar
    Olivia Salamon

    I highly recommend this place. Excellent service and communication. Fixed my laptop really quickly and for a reasonable price. - 4/08/2022

  • Robert Lockhart Avatar
    Robert Lockhart

    Phoned up this morning and got a price for repairing charging port. Made appointment for the afternoon. Tibo had a look at the charger and identified it had a bent pin, fixed it and didn't charge me anything! Great service and friendly. Would highly recommend ***** - 4/09/2021

    François-Xavier Gaudas Avatar
    François-Xavier Gaudas

    I've been to the shop about 5 times now for 2 different laptops: a Macbook Air and an Asus with recurring keyboard issues. On each occasion, Thibault quickly established a diagnosis (kudos again for noticing within seconds my cat had actually peed on my Macbook Air!) and clearly explained what was causing the problem and what to do next even if it meant going through the place of purchase to fix it. This led me to have Asus change my motherboard and, even if my laptop now has BSODs despite this change (I had to send it to Paris where I bought it), I really appreciated Thibaut's professionalism.I will definitely be back for as long as I live here! - 4/10/2019

    Robert Mukiibi Avatar
    Robert Mukiibi

    PC REPAIR MAN, are the best. I am more than happy about the work they did on my laptop that couldn't boot...highly recommended technicians and they understand the job they are doing. - 9/23/2021

    Andrea Bosio Avatar
    Andrea Bosio

    Both the engineers were very competent and pleasant to deal with. Thanks! - 4/10/2019

    Mark Linklater Avatar
    Mark Linklater

    Quite simply superb, problem with my imac, unfortunately beyond repair! Louis took the time to check the machine out completly for any signs of life but to no avail. Got report back when expected with no charge. They do not charge for looking at machines this is free unlike many other companies in town. If you have a computer problem this is certainly the place to come.My wife recently had issue with upgrading to Windows 10, Louis sorted the problem over the phone again no charge. Personally I would give them 6 stars they are worth it! - 4/10/2016

    dead x north Avatar
    dead x north

    Good, helpful advice, really knowledgeable, would definitely use again. - 1/12/2023

  • David Hadden Avatar
    David Hadden

    5 star service from friendly knowledgeable staff. Cant recommend highly enough. Second time ive used them and would'nt go anywhere else - 10/08/2021

    Rory Avatar
    Rory

    Knowledgeable and friendly guys, done a good job for a reasonable price, would recommend. - 4/10/2017

    Vlad Timoftescu Avatar
    Vlad Timoftescu

    My laptop died on me, and these guys were AMAZING. They were patient, gave me quotes and kept getting back to my inputs. Once the machine was built I was pretty much the happiest I've ever been for a piece of equipment!Great professional, friendly and the student discount helped immensely.I highly recommend them to any one for any PC problem or subject. - 4/10/2013

    Centro Studio Tarocchi Avatar
    Centro Studio Tarocchi

    If you have an issue with your pc, this is the place to go!My story is that I forgot to turn off my compter before leaving for holidays. When I came back 4 weeks later, my computer was blocked. I tried to restart the computer several time but Windos was not starting. I went to a place close to home where I usually bring my smartphone and they told me first that the issue was fixed and then suggested me to update Windows and to insert a new hard disk. At the end they told me that they ried to install the new hard disk but it wasn't accepted by my system. So I was advised to contact the manufacturor. All this lasted 1 week.I was desperate and made a research online to see if I could show my computer and hae another point of view. I found PC repair man, got to the store. I arrived minutes before the closure. I had no appointment. They let me in and listened to the issue. I let them the computer. Less than hour later I received a call from them with the issue and their advice to fix the issue. The issue was more complex as it was coming from a ssd drive. They advised me to replace my hard disks with a single one ssd. Of course it was more expensive but it would have fixed the computer. I agreed and the next day, before noon, I received a call informing that my computer was ready. They had also cleaned it inside for free!My computer is now working as new and is suoer quick.I highly recommand PC Repair Man. They are nice, professional and super efficient. - 10/12/2021

    Chris Vasilenko Avatar
    Chris Vasilenko

    The service just gets better and better. Once again, when in panic, when in doubt, Don't jump about and scream and shout, just pop in to Louis, he will sort it out. Thanks for another brilliant job (and for your patience in dealing with a laptop 'numpty') It has just occured to me, many thanks Louis, it is now almost seven years that you have been sorting out my technical problems. As usual, excellent service, first class support and a very fair price. Thanks to you and your team. - 4/10/2015

    Scott Morrison Avatar
    Scott Morrison

    Amazing customer service and they know what they're doing. If I ever have any more problems I know where to go - 4/10/2017

  • Peter Smith Avatar
    Peter Smith

    They fix your PC and look after your data. They are the best! - 6/02/2021

    C .Peyton Avatar
    C .Peyton

    Such a great service. I walked in with a damaged computer and was very stressed out. They calmed me, cleaned the computer, walked me through the next steps, saved and transferred my data and gave me enough detailed information to decide the best way to progress. Plus, they were incredibly nice and patient with me. I would recommend them to everyone! - 11/01/2022

    Goa Bergman Avatar
    Goa Bergman

    PC repair man was efficient, professional and incredibly helpful- whilst being a great price. Thank you for going the extra mile. - 12/11/2021

    Megan Vinten Avatar
    Megan Vinten

    Can't rate these guys highly enough. Our laptop was running really slowly and eventually pretty much died on us. Thibault took the time to explain clearly what had happened, what our different options were and talked us through the benefits and cost of each. We also received excellent communication and follow up from Rosie. We now have a 5 year old laptop which runs as fast as a brand new one. They also cleaned it for us so it even looks brand new!

    Highly highly recommend and would definitely use again. Thank you so much!
    - 9/11/2020

    Ken M Avatar
    Ken M

    Got the data off my broken laptop hard drive no problem. Very reasonable price and very friendly guys in the shop. Certainly recommended. - 4/10/2017

    gordon mclean Avatar
    gordon mclean

    Would defiantly recommend.After upgrading to windows 10 I had a lot of issues with my laptop not being able to run a lot of program's I use for work. I tried to do a factory reset myself to no avail.I took my lap top around to PC Man explained the problem and asked if he could reset my lap top back to windows 7 and do a factory reset at the same time no problem gave me a price and took my mobile number and said he would text me when it was ready.PC Man text myself in the morning and after setting up my lap top it was like new when I first bought it. In the next few days I was downloading all my programmes and files without a problem then when I downloaded office home and student everything was OK until I tried to download a template from word to be told not available try again later after a few attempts with no success. I returned the laptop to PC Man and explained the problem. He explained and said he had never come across this problem and asked if I could leave it with him it was like a challenge for him. After a hour he text me to tell me my laptop was ready to pick up after returning to the shop he took the time to show me what the problem was and what he had done. I asked what the cost was and he told me there was no charge as it was a simple fix. If in the future I need any repairs or advice I would not hesitate to go back to PC Man. - 4/10/2016

  • Daniel Morris Avatar
    Daniel Morris

    PC Repair Man were very helpful. They ran diagnostics on my laptop for free. Unfortunately the cost of repair exceeded the value of the laptop. However, they saved me a lot of money and were very prompt.Will be recommending this place to anyone needing a repair! - 4/10/2019

    Dave Bartel Avatar
    Dave Bartel

    While on holiday, my laptop decided not to boot up any more. After unsuccesfully trying to diagnose the problem myself, I took it to PC Repair Man. They were amazingly friendly and professional. The diagnosed my hard drive was corrupted. They didn't attempt any repair until assuring I had access to all my backups. They re-installed Windows, and added a few apps to amke sure I could use my laptop immediately (free antivirus, PDF reader, etc.). I also needed a new battery. They provided exact model number, I ordered it from Amazon and had it delivered to them (they ensured I had there address). They installed new battery, tested it, and disposed of my old battery. During the entire process, they kept me very well informed on progress etc. And repair price was very reasonable. I couldn't be happier. I highly recommend PC Repair Man.. - 7/14/2022

    James Ingram Avatar
    James Ingram

    It is always an excellent sign when a PC repir guy tells you that you can do it cheaper yourself. And that's what I was advised to do for one of the issues that I went in for (fitting a second internal hard drive).But my PC did also have a serious issue, and so I pressed ahead with that. As a software developer myself, I'm familiar with diagnosis and troubleshooting techniques (even if I'm not a hardware bod). I have been impressed with the professional and thorough approach taken. It turned out to be more than one issue with my PC. I had observed the CPU overheating, and the fix for that was done well, and resolved some of my issues at once. But it turned out that there was also a faulty power supply, and POSSIBLY an issue with the graphics card itself.Once more, I was advised to not waste money on fixing both problems, but to first take a new power supply and see if that works, before doing the second (expensive and perhaps unneccessary) job. The noisy fan issue may also be resolved by this.So with one job completed to a reasonable price and with excellent service, I am happy to write a review while the second job is ongoing. I think the chap has advised me NOT to pay him for more things than he's advised me to actually pay him for, at this point.That alone would be worth the recommendation, but as I said before: he's also doing a thorough job on the things that he DOES think I should get the wallet out for - and at a reasonable price. Very recommended. - 4/10/2016

    P Finch Avatar
    P Finch

    Have brought my pc's here over the years for various jobs. They know what they're doing, I trust them implictly, very reasonably priced, responsive, explain everything fully. Totally brilliant. Hell would have to freeze over before I went anywhere else - 4/30/2021

    Loukia G Avatar
    Loukia G

    Top quality service. I ve already fixed my laptop a few times and staff are always super helpul no matter how many questions you have they are very professional, super friendly and with very reasonable prices - 4/10/2019

    Katona Aggy Avatar
    Katona Aggy

    Very helpful and professional staff. Free diagnostic and never rip you off. - 4/10/2018

  • Sheila Kemp Avatar
    Sheila Kemp

    Excellent service - 4/10/2019

    Naomi Crowley Avatar
    Naomi Crowley

    They were so helpful with my son's laptop (he had managed to wreck the hard drive) AND they don't charge for diagnosing what's wrong with it unlike other places who charge you £50 or £60 just to have a look. Definitely recommend them. - 4/10/2018

    Suzanne Gould Avatar
    Suzanne Gould

    Laptop vs cup of coffee - the coffee won. The guys here were really helpful, professional and straightforward. My laptop came back in full working order. I highly recommend!! - 4/10/2019

    Shannan Lekwati Avatar
    Shannan Lekwati

    My laptop had a broken back anchor yesterday, but it was fixed within minutes here! My dad told me years ago this was the best place to get my computer fixed without being ripped off and that was completely true! I've been going here for ages whenever my laptops are a bit poorly and I know that it will be fixed quickly and I'll be told exactly what's happened and how to prevent it from happening again. Amazing work - and they have student discount too! - 4/10/2015

    Rowan Mather Avatar
    Rowan Mather

    Perfect. My laptop screen was smashed - they replaced it, fully tested the device and specially opened up the shop the next day in order to return it. I could get straight back to work. A great price and warm customer service. Thank you!! - 9/05/2022

    Robert 'Kenneth' Simpson Avatar
    Robert 'Kenneth' Simpson

    First Class Service, Old laptop died on me, spent 2 weeks fiddling with backups etc. Visit 5min, hard disk dead (not bad 9 years), new hard drive & Windows 10 loaded in 24 hrs, for reasonable price. Certainly cheaper than new PC! - 8/04/2022

  • muataz ahmed Avatar
    muataz ahmed

    Simply the best. Thank you is not enough. - 4/10/2021

    belle Avatar
    belle

    I didn't know what was wrong with my laptop and the PC repair man slowly explained the problem to me and was able to fix in no time! Really good service and nice staff. - 4/10/2015

    Julie McDonald Avatar
    Julie McDonald

    Excellent quality service which I highly recommend. - 4/10/2019

    Gabriella Pacitti Avatar
    Gabriella Pacitti

    Thibault and his team are absolutely fantastic at their job - excellent service, amazing knowledge and clearly experienced with all sorts of tech issues. Customer service was fantastic and they showed a lot of understanding since I am not so literate in technical issues with my laptop and icloud. He kept in constant touch and I was always informed. Couldn't recommend enough and I will surely only be going back here. So happy that my problems were not only fixed, but improved so I am able to work more efficiently on my laptop for my online e-commerce store! I would give 6* out of 5 if I could! - 5/26/2022

    Moray T Avatar
    Moray T

    I burst into PC Repair Man (Newington) in a panic after my laptop bluescreened, convinced that it was beyond all hope and trying to reconcile myself to the idea of buying a new one. Not only did the staff manage to calm me down (no mean feat!) but they ran diagnostics and made the minor necessary repairs all the while telling me exactly what I needed to know. Service was rapid, friendly and also free - would reccommend to everyone, absolutely exemplary. - 4/10/2013

    Eddy Charlton Avatar
    Eddy Charlton

    Dropped my desktop when I was on a job, so took it round to PC Repair Man for a post-mortem. Went in again the following day to get the news and settle up, and was told there was no charge as diagnostics were free - even though that's all I wanted. I tried to insist, and was told there's a tip jar if I really wanted to contribute but it was up to me. Excellent service with good honest advice, will use again whenever possible. - 4/10/2016

  • A Duncan Avatar
    A Duncan

    Very fair price, good turnround, and went a step beyond in customer service. Absolutely recommend them. - 4/10/2018

    colin Kirby Avatar
    colin Kirby

    Full five stars and beyond. Excellent and professional service, excellent communication, really safe environment for the current times. Lots of just general advice after I got my item back. Bloody ace business!! Oh and freindly! - 1/25/2021

    maureen clegg souledup Avatar
    maureen clegg souledup

    just called the shop for advice and the gent on the phone was extremely helpful - 4/10/2016

    nicholas white Avatar
    nicholas white

    Excellent service! Managed to recover all my really important photos from 2 hard drives which had both died unexpectedly just before I managed to back the data up.
    Highly recommended life savers!
    My very grateful thanks to Thibault and team.
    - 11/30/2019

    C M Macmillan Avatar
    C M Macmillan

    Louis has saved my sanity twice in the past two years by retrieving data from damaged external hard drives. Prompt, professional friendly service. I really hope I don't need to call upon his service again for a while (!) but if I do, I would feel confident in doing so. Thanks. C - 4/10/2019

    Marcos Duran Avatar
    Marcos Duran

    Really nice service and great value. Even after my laptop broke down twice, from incompatibility issues of my computer with certain software, PC Repair Man didn't hesitate to replace the damaged parts and provide excellent customer service, know-how and guarantee. Very recommended and happy with the results. - 4/10/2015

  • Damian Filip Avatar
    Damian Filip

    very good service - 4/10/2018

    adam abraham Avatar
    adam abraham

    Very helpful staff. Great service and good value! - 7/10/2019

    Patrick Blood Avatar
    Patrick Blood

    I agree with the rest of the reviews, PC Repair Man is a fantastic shop with quick and helpful advice. - 4/10/2016

    Gill Bertram Avatar
    Gill Bertram

    Great & friendly service. The problem with my laptop was identified & fixed quickly & at a reasonable rate. Definately recommend. - 1/10/2020

    Igor A Avatar
    Igor A

    Really friendly, helpful and honest service! They talked me through every step after I handed in my faulty laptop and took the time to explain everything. Turns out my laptop needed a very specific part replaced (which couldn't be sourced anywhere) to fix the issue, so we had to settle for a less elegant solution. They ended up not charging me, as they couldn't provide a more 'permanent' fix, however they still managed to fix my laptop and it's working perfectly! Definitely recommend! - 11/24/2022

    Kay Hildersley Avatar
    Kay Hildersley

    Thank you so so much Louis at pc repair man! When I lost all my minecraft worlds due to a virus we phoned them on sunday to ask for help. By tuesday night they had recoverd all my worlds and help store them on a hard drive so I will never lose them again. Louis was really nice and understanding, helping straight away.Thank you so much guys!From Mairi and Kay. 🙂 - 4/10/2013

  • Alastair MacKinnon Avatar
    Alastair MacKinnon

    Excellent service and helpful advice today. Very pleased and thanks to Thibault. - 4/10/2018

    Andy McCahey Avatar
    Andy McCahey

    Thibault was very helpful and a friendly guy. I had trouble with my Lenovo Thinkpad which turned out to be fatal, but I bought a refurbished laptop straight away at a reasonable price. He also copied all of my information from my old laptop to an external hard drive for me to keep. Customer support is the best at this shop so I would totally recommend using them. - 4/10/2016

    Takalani Mbedzi Avatar
    Takalani Mbedzi

    I cannot thank these guys enough. Thibault and Louis managed to bring my MacBook back to life after I accidentally spilled an entire cup of tea on it. I highly recommend PC Repairman! - 4/10/2018

    karen Hunt Avatar
    karen Hunt

    Outstanding service today. I called in to fix a problem and it was dealt with so efficiency and professionally
    The staff are so knowledgeable and patient I would recommend them absolutely
    K.dHunt
    - 4/20/2022

    Élise Gilles Avatar
    Élise Gilles

    Welcoming and professional staff. Quick and efficient service. I'd definitely come back if I have any other problem with my computer. Thanks again for your patience and your help. - 6/10/2021

    David Hadden Avatar
    David Hadden

    If you need your computer fixed. this place is the place to go. Replaced my drive and cloned the old one. Kept in touch at every stage and suggested the cheapest way to solve problems. Fast and very friendly serice . Very reasonable price to. Highly recommended - 11/10/2019

  • Zora King Avatar
    Zora King

    Excellent friendly service, well organised and safely operated - 1/23/2021

    carmen c Avatar
    carmen c

    Although I did not had an appointment the team was very nice and took my laptop for repair. The work had been done fast and they always checked with me before deciding the next thing to do. Gave me alternatives and choice - 12/10/2020

    Karine Yacoubian Avatar
    Karine Yacoubian

    I would like to leave a shining review for Thibault and Rosie at Pc Repair Man on Leith Walk here in Edinburgh. From the very first phone call with Rosie to the completion of their services in person, both professionals were excellent, intuitive, decent, kind and friendly. They were also very hospitable and accommodating. Thibault was extremely thorough and methodical in his approach to finding the issue with my laptop and then coming to a sound conclusion. I wouldn't go anywhere else after this experience. Thanks again to Thibault and Rosie, I am so grateful to have found your shop. - 8/02/2022

    Lydia Scaltsas Avatar
    Lydia Scaltsas

    This place works absolute miracles! I spilled an entire cup of cranberry juice on my laptop and couldn't take it to the shop until 2 days later because it was closed! The man started working on it the second I brought it in. I had nothing saved and no copies of anything I was looking at loosing 7 years worth of work, music, pictures, everything and was absolutely devastated. 2 days later I get a message from the PC Repair man telling me that not only has he saved the actual computer, he managed to save my ENTIRE hard drive. He literally returned my computer to me good as new and cleaner than it was when I left it with him! This man absolutely saved my life and all I paid for i was £45. I have never been more grateful in my life for everything this man did for me! The best computer shop ever! Thank you so very much! - 4/10/2016

    carolyn raeburn Avatar
    carolyn raeburn

    This is where I go for my printing it is a first class service, nothing is any trouble, the staff are always eager to help.I would reccommend PC REPAIR MAN to everyone who requires help with PC issues; printing if you are like me and do not have a printer.Thank youCarolyn. - 6/10/2019

    Brodie Childs Avatar
    Brodie Childs

    Initially went into a nearby competitor after dropping my laptop. Was told my hardrive was knackered and quoted £260 to replace it and recover my files. Walked past PC repair man on the way to actually drop off my laptop and on a whim decided to go in to compare prices. When I described what had happened the guy took the hardrive out and ran a free diagnostic then quoted me a price £100 pounds cheaper than the other place (I hadn't even told him the other price I'd been quoted so it wasn't as if he was just trying to undercut them).On top of this the repair work was done very quickly and my computer now works better than it did before I dropped it (he even fixed one of the hinges which was slightly dodgy).I'm not planning on dropping my laptop again anytime soon but if I do I would definitely come back. - 4/10/2017